October 20, 2017
Gary Davis"Donnie at Cross Heating & Air Conditioning was very helpful when my heat pump recently went out. He was informative in helping me choose the right model for my situation. I had a 16 year old unit that desperately needed replaced. Donnie suggested a unit, I did some independent research, and found that he had chosen the same unit that others suggested on the internet. The install went very smooth, replacing an air handler in my attic and an outside compressor unit. I would highly recommend him and I'll be using him to service my heat pumps for the foreseeable future."
May 22, 2017
Ben Boggs"Excellent service, timely and professional. Took the time to listen to my questions and then thoroughly answered them. They went above and beyond to find the best equipment for my house, and didn't oversell me. We will be using them for future work on our heating and air systems!!!"
April 6, 2017
"Project: Repair or Service a Central Air Conditioning System Cross was quick to respond and quick to install the new compressor. We are very pleased!"
March 14, 2017
"Project: Repair or Service a Central Air Conditioning System Mr. Cross came out on a Saturday night in the middle of the summer to investigate what was wrong with our unit. He gave me some tips over the phone and was completely respectful when I corrected some assumptions and helped with the diagnosis (was not patronizing to this lady at all!). He was prompt, efficient and thorough. At one point he even gave us a recommendation to another company if we needed someone faster for install - this company was extremely impressed with his integrity when we checked with them. He works with his son and follows the Carrier training to a T. Would happily recommend him to friends, parents and neighbors!"
October 20, 2016