Testimonials

November 22, 2017

Great Service!!

"Mr. Cross was courtesy and very knowledgeable about the help I needed. He finished the job sufficiently and quickly. I would highly recommend his company to others."
November 22, 2017

"Mr. Cross came out on a Saturday night in the middle of the summer to investigate what was wrong with our unit. He gave me some tips over the phone and was completely respectful when I corrected some assumptions and helped with the diagnosis (was not patronizing to this lady at all!). He was prompt, efficient and thorough. At one point he even gave us a recommendation to another company if we needed someone faster for install - this company was extremely impressed with his integrity when we checked with them. He works with his son and follows the Carrier training to a T. Would happily recommend him to friends, parents and neighbors!"
November 21, 2017

"Just last week, when my home heating & air conditioning stopped work on Monday evening. Tuesday morning I made a call I ask this company when they can come to take a look. I was so happy they said they can come afternoon, everybody know last week was very cold. I hoped my AC unit can fix fast. After checked my AC blower motor burned out, control panel failed, do need to replace two parts. One part the company bought from local. Another part they bought in some where out of town. On Wednesday evening, they call me the parts are ready, they can put the new parts on Thursday morning. Thursday morning they got job down before the noon. I am so happy they did good job. I saw they did everything very care, safe and quality, no any rough when they finished they cleaned every waste out. After parts replaced I fell the AC unit are good work then before it does. I am so thankful for they did. I do recommend this company."
November 21, 2017

Won’t call anyone else!

"Cross Heating & Air Conditioning has always done a great job for us. Whether it has been a repair, cleaning, or new unit, they have serviced us quickly and efficiently. The prices have been comparable and well worth the cost. We have been using this company for over 25 years and have always been satisfied! A family based business in Lexington who will take care of their customers. A small business to give us the customer care we need. We won't call anyone else!"
October 20, 2017

Gary Davis

"Donnie at Cross Heating & Air Conditioning was very helpful when my heat pump recently went out. He was informative in helping me choose the right model for my situation. I had a 16 year old unit that desperately needed replaced. Donnie suggested a unit, I did some independent research, and found that he had chosen the same unit that others suggested on the internet. The install went very smooth, replacing an air handler in my attic and an outside compressor unit. I would highly recommend him and I'll be using him to service my heat pumps for the foreseeable future."